Frequently Asked Questions (FAQ)
Is the product quality guaranteed?
Yes! We take great pride in offering high-quality products. Every item is carefully selected and inspected to ensure it meets our standards before being shipped out. If you ever have concerns about the quality of your order, please reach out — we’re here to help.
Can I return my order?
We only accept returns or offer refunds if your item is faulty, damaged, or not up to the standard described. If you receive a defective product, please contact us within 7 days of receiving your order, along with photos of the issue, and we’ll assist you with the return or replacement process.
Note: We do not offer returns or refunds for change of mind, wrong size, or other non-quality-related reasons.
Do you provide size guides?
Yes! Size guides are available upon request. If you're unsure about sizing, feel free to contact us before placing your order, and we’ll be happy to provide the exact measurements or recommendations based on your needs.